Sweet Answers to Common Questions

  • A non-refundable 50% deposit is required to reserve your order date and purchase supplies. The remaining balance is due before pickup or delivery.

  • Sugar Cheeks Bakery specializes in handcrafted cake pops, cakesicles, chocolate-dipped oreos, pretzels, and rice krispie treats. We offer custom colors, themes, and party packages.

  • Due to the custom and perishable nature of our products, all sales are final. Once an order has been picked up or delivered, Sugar Cheeks Bakery is not responsible for damage caused by improper handling, transportation, storage, or exposure to heat.

    If there is an issue with your order, please contact us within 24 hours and we will do our best to address any concerns.

  • Simply submit an order through our Order Page with your event details, date, quantity, and theme. Once your order is reviewed, you’ll receive a quote and deposit instructions. Orders are confirmed once the deposit has been received.

  • We recommend placing orders at least 7-14 days in advance. Larger orders and custom-themed events may require additional notice. Rush orders may be available depending on availability and are subject to an additional fee.

  • Yes! Local pickup is available in Lakeland, Florida. Local delivery may be available for an additional fee based on distance and location.

  • Treats should be refrigerated upon receipt. For the best flavor and texture, allow treats to sit at room temperature for approximately 15-20 minutes before serving.Treats are best enjoyed within 5-7 days.

  • Absolutely! We love creating custom treats to match your event. Inspiration photos are always welcome abd can be used as a reference when designing your order.

  • All products are made in a home kitchen that is not subject to Florida’s food safety regulations.

Close-up of pink and white ice cream bars covered with crushed pink and white toppings on a beige surface.

❤️ By placing an order with Sugar Cheeks Bakery, you acknowledge and agree to all ordering, pickup, payment, and refund policies listed on this page.